I’m still trying to work out what’s the catch! I had heard nothing but horror stories from friends who privately rented their properties or paid an agent to manage them and as a first time landlord was a bit apprehensive. First Steps Housing Kent, were recommended by a friend/ fellow landlord and this has made life stress and hassle free. We met Mark and Denise on the Tuesday and they had made the flat ready to rent and a Tennant moved in by Friday with rent paid on day 1. I have had no concerns, worries or aggravation. PERFECT!